Troubleshooting Network/Cellular Issues with Networx NX8 KeyPads

As a new user of my Networx NX8 system, I've been experiencing some issues with the 'Network/Cellular' plug-in for my NX-1191E keypad. After installing an ipDatatel BAT CDMA Plug-in and registering an account to enable network messaging to the central station with CDMA back-up, I noticed that the LCD display would show a 'Service Required – Type *2 for help' message followed by 'Control – Fail to comm.' This was frustrating because it didn't interrupt my ability to arm and disarm the security system.

In an attempt to resolve the issue, I rebooted my Ooma device and restored VioP service. Unfortunately, this did not work, and the Ooma was shut down. I also considered setting up the NX-8V2 to call out via my Ooma line, but before doing so, I wanted to explore other solutions.

After researching online forums, I discovered that I could program the NX-8V2 to be local only by entering specific commands in the keypad's settings. Specifically, I used the following commands: *8,0#,2#,0*,37# and 39#, followed by turning off options 1 & 2.

However, before I had a chance to test this solution, my alarm company restored the system to its factory default setting as part of the termination process for my POT line. This was a costly decision, as it meant I would no longer be able to use my dedicated POT landline and central station service together.

As a newbie to the world of DIY home security systems, I've been relying on online forums like this one for guidance. Fortunately, the comments from other users have been helpful in troubleshooting my issues with the 'Network/Cellular' plug-in.

I hope that by sharing my experience, others who may be facing similar problems will find a solution that works for them.

Networx nx8 keypads